{"id":2476,"date":"2015-04-10T13:02:16","date_gmt":"2015-04-10T11:02:16","guid":{"rendered":"https:\/\/sotelec.es\/faq-pssuite-error-during-activation"},"modified":"2015-04-10T13:02:16","modified_gmt":"2015-04-10T11:02:16","slug":"faq-pssuite-error-during-activation","status":"publish","type":"post","link":"https:\/\/sotelec.es\/en\/faq-pssuite-error-during-activation","title":{"rendered":"FAQ \u2013 PSSuite Error during activation"},"content":{"rendered":"<p><strong>Problem: <\/strong><br \/>\n<strong>During the PSStudio or PSEvents activation or registration appear the error shows below:<\/strong><a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-error-occured-during-the-activation.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1361\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-error-occured-during-the-activation.jpg\" alt=\"PSSuite error occured during the activation\" width=\"812\" height=\"633\" \/><\/a> <a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-Error-During-actiivation.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1360\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-Error-During-actiivation.jpg\" alt=\"PSSuite Error During actiivation\" width=\"801\" height=\"550\" \/><\/a><\/p>\n<p><strong>\u00a0Please do as follow:<\/strong><\/p>\n<p><strong>&#8211; Update windows with last patch (Win 8 and Win 8.1 especially)<\/strong><br \/>\n<strong>&#8211; download the manual from http:\/\/www.mitsubishielectric-printing.com\/photosuite\/ps-events\/downloads-ps-events and check the Annexe I installation manual<\/strong><\/p>\n<p><strong>In case the problem persist check as follow:<\/strong><br \/>\n<strong>For PSEvents <\/strong><br \/>\n<strong>C:\\programdata\\PSSolutions\\PSevents\\Logs\\<\/strong><br \/>\n<strong>Check the PSEventsLauncher.txt file<\/strong><br \/>\n<strong>For PSStudio<\/strong><br \/>\n<strong>C:\\programdata\\PSSolutions\\PSstudio\\Logs\\<\/strong><br \/>\n<strong>Check the PSStudioLauncher.txt File<\/strong><\/p>\n<p><strong>If give back below message:<\/strong><\/p>\n<p><a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-Launcher-activation-error.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-1362\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-Launcher-activation-error-1024x434.jpg\" alt=\"PSSuite Launcher activation error\" width=\"620\" height=\"262\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Please contact Service Support.<\/strong><\/p>\n<p><a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2013\/11\/logo_admin.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-154\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2013\/11\/logo_admin.png\" alt=\"logo_admin\" width=\"320\" height=\"100\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem: During the PSStudio or PSEvents activation or registration appear&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[349],"tags":[],"class_list":{"0":"post-2476","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-photosuite-en"},"_links":{"self":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/posts\/2476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/comments?post=2476"}],"version-history":[{"count":0,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/posts\/2476\/revisions"}],"wp:attachment":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/media?parent=2476"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/categories?post=2476"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/tags?post=2476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}