{"id":2477,"date":"2015-04-10T11:44:48","date_gmt":"2015-04-10T09:44:48","guid":{"rendered":"https:\/\/sotelec.es\/faq-printer-cannot-be-installed"},"modified":"2015-04-10T11:44:48","modified_gmt":"2015-04-10T09:44:48","slug":"faq-printer-cannot-be-installed","status":"publish","type":"post","link":"https:\/\/sotelec.es\/en\/faq-printer-cannot-be-installed","title":{"rendered":"FAQ &#8211; PSSuite Printer cannot be installed"},"content":{"rendered":"<p><a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-Logo.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1351\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/PSSuite-Logo.jpg\" alt=\"PSSuite Logo\" width=\"522\" height=\"280\" \/><\/a><\/p>\n<p><strong>Problem detect:<\/strong><br \/>\nDevice manager give a &#8220;Warning&#8221; or \u201c?\u201d Show in the picture.<\/p>\n<p><a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/printer-interogant.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1349\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/printer-interogant.jpg\" alt=\"printer interogant\" width=\"341\" height=\"60\" \/><\/a> <a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/Printer-Warning.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1350\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/Printer-Warning.jpg\" alt=\"Printer Warning\" width=\"333\" height=\"52\" \/><\/a><\/p>\n<p><strong>The printer with this warning has following problem<\/strong><br \/>\n&#8211; Print Module cannot detects the printer<br \/>\n&#8211; PSStudio and PSSuite Cannot print<\/p>\n<p><strong>Check as follow:<\/strong><br \/>\n&#8211; Cable has USB 2.0 certification and no longer of 1,5mt<br \/>\n&#8211; Windows is update with last patch (Win 8 and Win 8.1 especially)<br \/>\n&#8211; In case of Grey printer maybe need to be convert in hybrid mode using SW show in the picture, run as administrator mode.<\/p>\n<p><a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/Set-printer-Grey.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1353\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2015\/04\/Set-printer-Grey.jpg\" alt=\"Set printer Grey\" width=\"442\" height=\"317\" \/><\/a><\/p>\n<p>&#8211; Run manually USB DRV Updater for install the printer<\/p>\n<p><strong>For any doubt please download the manual from <\/strong><\/p>\n<p><strong>http:\/\/www.mitsubishielectric-printing.com\/photosuite\/ps-events\/downloads-ps-events<\/strong><\/p>\n<p><strong>Check Annexe I &#8211; Installation<\/strong><\/p>\n<p>Thank You<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2013\/11\/logo_admin.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-154\" src=\"http:\/\/www.messec.net\/community\/wp-content\/uploads\/2013\/11\/logo_admin.png\" alt=\"logo_admin\" width=\"320\" height=\"100\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problem detect: Device manager give a &#8220;Warning&#8221; or \u201c?\u201d Show&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[349],"tags":[],"class_list":{"0":"post-2477","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-photosuite-en"},"_links":{"self":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/posts\/2477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/comments?post=2477"}],"version-history":[{"count":0,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/posts\/2477\/revisions"}],"wp:attachment":[{"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/media?parent=2477"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/categories?post=2477"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sotelec.es\/en\/wp-json\/wp\/v2\/tags?post=2477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}